Ross Fuller, Project Manager in Longwood, FL, United States
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Ross Fuller

Verified Expert  in Project Management

Project Manager

Location
Longwood, FL, United States
Toptal Member Since
December 27, 2018

Ross在IT项目管理方面拥有超过10年的经验,他使用敏捷方法开发软件、iOS和Android应用程序. 他为小型创业公司和数百万美元的电子商务项目做出了贡献. Ross是为客户创建和管理Scrum团队和项目计划的专家,同时确保资源得到合理分配, sprints are accurately planned, the scope is continually maintained, and the budget is controlled.

Project Highlights

Jira Administrator
为一家领先的互联网公司在Jira服务台建立了一个变更请求工作流和一个想法提交工作流.
Living Spaces (Luminos Labs)
管理Living Spaces网站在Episerver上的重新平台,并在预算范围内按时交付项目.
Adapt Courseware (Fulcrum Labs)
处理建立一个价值数百万美元的新电子学习平台的端到端项目管理.

Expertise

Work Experience

Jira and Confluence Administrator

2020 - PRESENT
Elevance Health
  • 通过发现与TechOps合作,了解团队的需求,并构建Jira服务管理系统,作为Elevance人工智能孵化器的帮助台.
  • Worked daily with various project managers, Scrum masters, and program managers to understand their teams' challenges and help streamline Jira's processes, workflows, and automation rules to meet their needs.
  • Served as a Confluence administrator for Elevance. Migrated all teams from Confluence Server to the Cloud, helped build Confluence spaces, updated permissions, and maintained consistency between Jira projects and their respective Confluence spaces.

Agile Project Manager

2019 - PRESENT
Fortune 100 North American Construction Equipment Manufacturer
  • 项目管理分布式开发人员通过构建项目路线图来构建一个施工设备分析工具, conducting daily/weekly agile ceremonies and stakeholder status meetings, empowering the team to deliver testable functionality every two-week sprint cycle, 并领导与利益相关者的UAT会议,记录并优先考虑要添加到未来sprint中的错误和增强.
  • 作为一个团队的项目经理和业务分析师,通过创建端到端业务需求来构建经销商销售覆盖工具, managing an overall roadmap and project plan, working with third party vendors, serving as the liaison between the development team and stakeholders, 并领导每周的UAT会议,产生了广泛的V2愿望清单和优先级积压.

Jira Administrator

2020 - 2021
Leading Internet and Cloud Services Company
  • 实现了一个动态Jira服务台门户,供客户提交他们希望在平台上实现的潜在更改. This included custom workflows, issue types, dynamic forms, and custom fields and notification schemes.
  • Created a change management workflow in Jira which included the creation of custom fields, conditional workflows, and approvals based on custom user groups.
  • 与团队成员携手讨论需求,并为项目经理和执行人员提供持续的支持.

Project Manager

2017 - 2018
Luminos Labs
  • 在Episerver电子商务代理公司担任面向客户的项目经理,通过发现创建和管理scrum团队和项目计划, implementation, testing, and maintenance phases of the project while ensuring resources were properly allocated, sprints were accurately planned, scope was continually maintained, roadblocks were uncovered and resolved, and budget was controlled.
  • Implemented agile practices and events company-wide, 因此,允许客户和其他团队成员精通敏捷方法的使用,并理解采用这些实践的重要性和好处.

Project Manager | Scrum Master

2011 - 2017
Fulcrum Labs, Inc. (Adapt Courseware)
  • 监督一个新的电子学习平台和iOS应用程序的开发,在整个SDLC中使用敏捷实践, from planning through deployment.
  • Managed a 30+ team including developers, QA, 在维护项目计划的同时设计资源,确保所有里程碑和冲刺目标都得到满足, the business value was maximized, and testable functionality was delivered within every two-week sprint cycle.
  • Served as a scrum master by implementing and managing Agile practices company-wide (e.g., daily scrums, sprint planning, 和sprint回顾会议),并创建了一个Jira/Confluence平台来跟踪开发特性. Also, 与所有客户的高级管理人员合作,确保他们理解敏捷流程,以确保顺利过渡.
  • Managed the development of a new SAT and ACT prep platform for Chegg Inc. by leading Chegg’s senior management in idea generation breakout sessions, creating user stories for functionality, executing sprint planning sessions with an offshore dev team, developing/maintaining a product roadmap and project plan, tracking dev progress via burndown charts, and presenting progress to stakeholders.

Project Manager

2009 - 2011
Moving Interactive Inc. (Reader's Digest)
  • Project managed the development of ReadersDigest.com and migration of their site to Wordpress through agile practices. Record-breaking traffic seen upon launch of the new ReadersDigest.com.
  • Created bi-weekly sprint plans, tracked progress using Redmine, created weekly status reports, conducted weekly status meetings, and created QA scripts.
  • 为Reader's Digest的新公司计划开发业务需求,例如与其他站点的集成, creation of marketing widgets, SEO optimization, and CMS improvements for editors.
  • 项目通过管理内容创建和层次结构,从开始到发布管理Reader 's Digest移动应用程序的开发, design, development, and tracking of various paid and free Mobile Applications: Jokes & Funny True Stories, Easy Meals, and Home Remedies. Specifically, the Reader’s Digest Jokes & Funny True Stories app received record-breaking results for the client reaching over 200,首个月下载量就突破了1万次,之后被加拿大收购,并在Android平台上进行了进一步开发.
  • Project managed Reader's Digest's Facebook Application - Life: The Reader's Digest Version. Led stakeholders in brainstorming sessions for Facebook application ideas, process flows, and content creation, managed the development throughout the entire SDLC, and conducted AB testing for various design initiatives. 《欧博体育app下载》受到了名人的广泛青睐,并收到了数千份来自全国和国际的投稿.

Marketing Readiness Project Manager | Business Analyst

2008 - 2009
Moving Interactive Inc. (Universal Orlando)
  • 为公司范围内的分类方法创建促销策略和文档,并将个性化促销输入到基于tridion的内容管理系统中.
  • 进行利益相关者访谈,以收集整个奥兰多环球影城电子商务报告和警报系统所需的业务需求,并向各种利益相关者展示调查结果和解决方案.
  • 每周与奥兰多环球影城市场部门召开会议,提供最新情况,并讨论在截止日期前完成的潜在风险.
  • 创建并执行与用户界面和用户购买行为相关的园区测试, compiled and summarized results, and presented findings to stakeholders that impacted the final design of the website.

Jira Administrator

为一家领先的互联网公司在Jira服务台建立了一个变更请求工作流和一个想法提交工作流.

实现了一个动态Jira服务台门户,供客户提交他们希望在平台上实现的潜在更改. This included custom workflows, issue types, dynamic forms and custom fields, auto-triggering of tickets, and custom notification schemes.

Created a change management workflow in Jira which included the creation of custom fields, conditional workflows, approvals based on custom user groups.

Living Spaces (Luminos Labs)

http://www.livingspaces.com

管理Living Spaces网站在Episerver上的重新平台,并在预算范围内按时交付项目.

通过在全公司范围内实施敏捷过程,通过SDLC管理一个10人的scrum团队和项目计划, ensuring resources were properly allocated, sprints were accurately planned, the scope was continually maintained, roadblocks were uncovered and resolved, and the budget was controlled.

Facilitated a multi-day discovery session to understand and document the needs of the client. Composed user stories, a roadmap, and a SOW as deliverables to this discovery session.

作为项目从发现到维护的各个方面的面向客户的联系人.

Adapt Courseware (Fulcrum Labs)

http://www.fulcrumlabs.ai

处理建立一个价值数百万美元的新电子学习平台的端到端项目管理.

担任过30多个海外开发人员的项目经理和scrum主管,负责三种不同的环境(创作, student, admin/instructor) that were built in parallel to each other.

作为scrum主管,在我们的scrum团队中实施敏捷实践,并与所有客户的高级管理人员合作,确保在公司范围内顺利过渡到敏捷.

从开箱即用配置Jira以满足我们的开发和客户需求,并在全公司范围内提供Jira和Confluence的培训.
2007 - 2008

Master's Degree in International Business

University of Florida - Florida

2003 - 2007

Bachelor's Degree in Business Administration-Marketing

University of Florida - Florida

JUNE 2020 - PRESENT

Agile with Atlassian Jira Certification

Atlassian

AUGUST 2018 - PRESENT

Professional Product Owner Certification (PSPO 1)

Scrum.org

FEBRUARY 2017 - PRESENT

Professional Scrum Master Level I (PSM I)

Scrum.org

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